{"id":5250,"date":"2024-12-20T10:43:40","date_gmt":"2024-12-20T09:43:40","guid":{"rendered":"https:\/\/www.eqit.sk\/?post_type=awsm_job_openings&#038;p=5250"},"modified":"2024-12-20T10:50:11","modified_gmt":"2024-12-20T09:50:11","slug":"l1-technical-support","status":"publish","type":"awsm_job_openings","link":"https:\/\/www.eqit.sk\/en\/jobs\/l1-technical-support\/","title":{"rendered":"L1 Technical Support"},"content":{"rendered":"<p>\u0160vaj\u010diarska konzulta\u010dn\u00e1 spolo\u010dnos\u0165 h\u013ead\u00e1 posilu na poz\u00edciu L1 Tech Support.<\/p>\n\n\n\n<p>Poz\u00edcia sa t\u00fdka pr\u00e1ce na projektoch pre strategick\u00e9ho partnera, extr\u00e9mne zauj\u00edmav\u00fa boutique reinsurance spolo\u010dnos\u0165, ktor\u00e1 participuje na ve\u013emi aktu\u00e1lnych projektov\u00fdch t\u00e9mach, ako s\u00fa napr\u00edklad aerospace, green economy, \u010di sustainability.<\/p>\n\n\n\n<p>Vhodn\u00e9 pre motivovan\u00e9ho kandid\u00e1ta, ktor\u00fd\/\u00e1 r\u00e1d\/a pom\u00e1ha druh\u00fdm a m\u00e1 drive u\u010di\u0165 sa nov\u00e9 veci!<\/p>\n\n\n<h4 class=\"gradient_job\">N\u00c1PL\u0147 PR\u00c1CE<\/h4>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<ul>\n<li><strong>poskytova\u0165 1st line support<\/strong> cez r\u00f4zne komunika\u010dn\u00e9 kan\u00e1ly (Jira, Slack, email a pod.)<\/li>\n<li>troubleshooting<\/li>\n<li>pr\u00e1ca s <strong>ticketmi<\/strong><\/li>\n<li>tvorba dokument\u00e1cie oh\u013eadom incidentov<\/li>\n<li><strong>spolupr\u00e1ca<\/strong> s \u010fal\u0161\u00edmi support oddeleniami<\/li>\n<li>zvy\u0161ovanie efektivity procesov<\/li>\n<li>centr\u00e1lny kontakt pre komunik\u00e1ciu a prich\u00e1dzaj\u00face tickety<\/li>\n<li><strong>hybridn\u00e9 fungovanie<\/strong> &#8211; 2-3 dni office time<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":4,\"className\":\"gradient_job\"} --><\/p>\n<h4 class=\"gradient_job\">PO\u017dIADAVKY NA KANDID\u00c1TA<\/h4>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:list --><\/p>\n<p><!-- \/wp:list --><\/p>\n<ul>\n<li>minim\u00e1lne 2 roky sk\u00fasenost\u00ed na poz\u00edcii L1 support alebo podobnej poz\u00edcii<\/li>\n<li>pevn\u00fd z\u00e1klad technick\u00fdch znalost\u00ed<\/li>\n<li>sk\u00fasenos\u0165 s ticketovac\u00edmi n\u00e1strojmi<\/li>\n<li>z\u00e1kladn\u00e1 sk\u00fasenos\u0165 s SQL v\u00fdhodou<\/li>\n<li>v\u00fdborn\u00e9 komunika\u010dn\u00e9 schopnosti<\/li>\n<li>flexibilita<\/li>\n<li>zmysel pre detail<\/li>\n<li>problem solving skills<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":4,\"className\":\"gradient_job\"} --><\/p>\n<div class=\"wp-block-columns\">\n<p><!-- \/wp:column --><\/p>\n<\/div>\n<p><!-- \/wp:columns --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:heading {\"level\":4,\"className\":\"gradient_job\"} --><\/p>\n<h4 class=\"gradient_job\">ZAMESTNANECK\u00c9 V\u00ddHODY, BENEFITY:<\/h4>\n<ul>\n<li>5 dn\u00ed dovolenky navy\u0161e<\/li>\n<li>n\u00e1hrada za nemocensk\u00fa dovolenku 100% od prv\u00e9ho d\u0148a<\/li>\n<li>ro\u010dn\u00fd bonus a\u017e do v\u00fd\u0161ky 10%<\/li>\n<li>nad\u010dasy plne hraden\u00e9 alebo kompenzovan\u00e9<\/li>\n<li>priate\u013esk\u00e9 a neform\u00e1lne pracovn\u00e9 prostredie<\/li>\n<li>karta Multisport<\/li>\n<li>sick days<\/li>\n<li>pr\u00edspevok do III. piliera<\/li>\n<li>napriek tomu, \u017ee ide\u00e1lny n\u00e1stup uch\u00e1dza\u010da je ASAP, vieme samozrejme po\u010dka\u0165 aj na pr\u00edpadn\u00fd n\u00e1stup po v\u00fdpovednej lehote (2 mesiace)<\/li>\n<\/ul>\n<p>Pokia\u013e vie\u0161 o niekom, koho by t\u00e1to poz\u00edcia mohla rovnako zauja\u0165, daj n\u00e1m vedie\u0165 a my sa ti odmen\u00edme.<\/p>\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<h4>&nbsp;<\/h4>\n<h4 class=\"gradient_job\">FORMA:<\/h4>\n<p class=\"plny\">TPP<\/p>\n<\/div>\n<div class=\"wp-block-column\">\n<h4>&nbsp;<\/h4>\n<h4 class=\"gradient_job\">LOKALITA:<\/h4>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph {\"className\":\"plny\"} --><\/p>\n<p class=\"plny\">Bratislava<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<div class=\"wp-block-column\">\n<h4>&nbsp;<\/h4>\n<h4 class=\"gradient_job\">MZDA:<\/h4>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph {\"className\":\"plny\"} --><\/p>\n<p class=\"plny\">1600-2400\u20ac<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0160vaj\u010diarska konzulta\u010dn\u00e1 spolo\u010dnos\u0165 h\u013ead\u00e1 posilu na poz\u00edciu L1 Tech Support. Poz\u00edcia sa t\u00fdka pr\u00e1ce na projektoch pre strategick\u00e9ho partnera, extr\u00e9mne zauj\u00edmav\u00fa boutique reinsurance spolo\u010dnos\u0165, ktor\u00e1 participuje na ve\u013emi aktu\u00e1lnych projektov\u00fdch t\u00e9mach, ako s\u00fa napr\u00edklad aerospace, green economy, \u010di sustainability. Vhodn\u00e9 pre motivovan\u00e9ho kandid\u00e1ta, ktor\u00fd\/\u00e1 r\u00e1d\/a pom\u00e1ha druh\u00fdm a m\u00e1 drive u\u010di\u0165 sa nov\u00e9 veci! N\u00c1PL\u0147 [&hellip;]<\/p>","protected":false},"author":2,"template":"","meta":{"inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L1 Technical Support - Eqit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eqit.sk\/en\/jobs\/l1-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L1 Technical Support - Eqit\" \/>\n<meta property=\"og:description\" content=\"\u0160vaj\u010diarska konzulta\u010dn\u00e1 spolo\u010dnos\u0165 h\u013ead\u00e1 posilu na poz\u00edciu L1 Tech Support. Poz\u00edcia sa t\u00fdka pr\u00e1ce na projektoch pre strategick\u00e9ho partnera, extr\u00e9mne zauj\u00edmav\u00fa boutique reinsurance spolo\u010dnos\u0165, ktor\u00e1 participuje na ve\u013emi aktu\u00e1lnych projektov\u00fdch t\u00e9mach, ako s\u00fa napr\u00edklad aerospace, green economy, \u010di sustainability. Vhodn\u00e9 pre motivovan\u00e9ho kandid\u00e1ta, ktor\u00fd\/\u00e1 r\u00e1d\/a pom\u00e1ha druh\u00fdm a m\u00e1 drive u\u010di\u0165 sa nov\u00e9 veci! 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